THE TELECOM
PROVIDER

specialized in
CUSTOMER
RELATIONSHIPS

ONLY
PURE PLAYER

Expert in issues related to
Contact Center traffic

VOICE SERVICES
PORTAL

Maximizing your
operational efficiency

L’opérateur spécialiste sur le canal Voix

The telecom provider specializing in the Voice channel

As the only “pure player” telecom provider in the customer relationship market, we are experts in issues related to the demanding traffic of Contact Centers. We provide our clients with transparency, flexibility, efficiency, and real time management of their telecom resources, always maximizing their operational efficiency. Our infrastructure handles more than 15 million calls a day.

OUR DNA

Help our contact center clients be more competitive by leveraging voice information

Voice remains the main channel for customer relationships
(sources: BCG, AFRC, BVA, TNS Sofres, BearingPoint, Accenture, etc. studies)
telecom-temps-reel

Pas de compromis sur l'infrastructure

En investissant uniquement dans les meilleures technologies, nous assurons à nos clients un service d’une qualité et d’une fiabilité optimales.

telecom-temps-reel
RELIABILITY

Our architecture is fully redundant and highly available on 2 Datacenters. In the event of a major data center failure, a real Business Continuity Plan allows a resumption of activity in just a few minutes.

RENOWNED SUPPLIERS

Our network equipment supplier is JUNIPER, storage is managed with Datacore, and our virtualized architecture runs under VMWARE SPHERE Enterprise.

24/24 MONITORING

Our servers and our entire network architecture are monitored around the clock by more than 500 sensors. A multilevel warning system alerts our technical teams via email or SMS, allowing real time intervention.

Une société solide en forte croissance

Une société solide en forte croissance

Manifone figure en 2022 pour la sixième fois de suite dans le palmarès Les Echos des 500 champions de la croissance en France, et en 2021 pour la troisième fois de suite dans le palmarès Financial Times des 1000 entreprises ayant la plus forte croissance en Europe.

Une société solide en forte croissance
Profitable, fast-growing company

After five years of rapid growth (50% per year), we reached a total revenue of 11 million euros in 2020.

Market Leader

We route nearly 3.5 billion calls per year, making Manifone the largest French telecom operator dedicated to contact centers.

Global Presence

With offices in five countries, Manifone provides support to its clients as close to their markets as possible

Contact Us

Our team will be happy to answer all your questions.

contact manifone