Manifone is the leading telecommunications operator in the Contact Center market. We are specialized in the voice channel and are experts in outbound calls. Our job is to help our clients overcome three major challenges they currently face:

  • Increased reachability and, therefore, a better operational productivity;
  • Regulatory compliance;
  • Optimal activity and resource management.

Through our high added value innovative services, compatible with 100% of your business tools.

Manifone represents today:

  • 800 million minutes per year;
  • 15 million calls per days made for more than 300 customers, including major outsourcers in the market;
  • Member of several commissions and work groups along with regulatory agencies regarding call authentication.
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No compromise on infrastructure

By investing only in the best technologies, we ensure our customers a service of the highest quality and reliability.

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RELIABILITY

Our architecture is fully redundant and highly available on 2 datacenters. In the event of a major failure of a datacenter, a real Business Continuity Plan allows activity recovery in just a few minutes.

RENOWNED SUPPLIERS

Our network equipment supplier is JUNIPER, storage is managed with Datacore and our virtualized architecture runs under VMWARE SPHERE Enterprise.

24/7 MONITORING

Our servers and our entire network architecture is monitored round the clock by more than 500 sensors. A multilevel warning system alerts our technical teams via email or SMS allowing real time intervention.

Une société solide en forte croissance

A SOLID COMPANY WITH STRONG GROWTH

Manifone is listed in 2022 for the sixth time in a row in the “Les Echos” list of the 500 growth champions in France, and in 2021 for the third time in a row in the Financial Times list of the 1000 companies with the strongest growth in Europe.

Société rentable en forte croissance
A PROFITABLE COMPANY
WITH STRONG GROWTH

After 5 years of strong growth (50% per year), we reached a 11 million euros turnover in 2020.

MARKET
LEADER

We route nearly 3.5 billion calls per year. This makes Manifone the largest French carrier dedicated to contact centers.

INTERNATIONAL
PRESENCE

With offices in five countries, Manifone supports its clients as close as possible to their markets.